Take Out the Trash | How to Clear Pending and Failed Commands in Jamf Pro 10

Take Out the Trash | How to Clear Pending and Failed Commands in Jamf Pro 10

How to Clear Pending and Failed Commands in Jamf Pro 10 via MySQL Jamf Pro is a powerful MDM tool. The larger your scale, the more you benefit from developing maintenance routines including clearing pending and failed commands. Even though these features are built into JamfPro’s GUI, I still like to execute the queries in MySQL to get feedback on how many commands and/or rows are affected. The path to execute these commands is intentionally…

Read More

Demystifying iOS Deployment in K-12 Edu

Demystifying iOS Deployment in K-12 Edu

Demystifying iOS Deployment in K-12 Edu – TCEA 2018 Presentation The resources from my session at TCEA 2018 will help you get started with iOS deployment, novices and veterans alike will benefit from materials linked in this article. This session on iOS deployment will give participants a hands on overview of using Apple School Manager, DEP, and Jamf Pro MDM. Important: Please be sure to bring a Mac laptop with the latest version of Safari….

Read More

Starting and Stopping Tomcat in macOS and Linux for JamfPro Server

Starting and Stopping Tomcat in macOS and Linux for JamfPro Server

Starting and Stopping Tomcat in macOS and Linux for JamfPro Server Starting and stopping Tomcat in macOS or Linux is an essential skill when using JamfPro servers, especially in a clustered environment. Knowing these commands and having them at your fingertips are important for administrators on these systems. You may want to bookmark this page or copy and paste these to your notes for easy access. On macOS: 1. Open Terminal on the JSS host…

Read More

Increase Tomcat Memory for Clustered Jamf Pro Web Apps in macOS

Increase Tomcat Memory for Clustered Jamf Pro Web Apps in macOS

You may want to increase Tomcat memory for clustered Jamf Pro web apps. By default only 1Gb of memory is allocated to Tomcat. Increasing the memory can significantly improve performance. Normally you would use the database utility to change these settings, but in a clustered environment you manually change the plist. (For Linux instructions click here.) These 6 steps have been compiled from documentation on JAMF-Nation. It is important to check memory allocation for the…

Read More

Increase Tomcat Memory for Clustered JamfPro Web Apps in Linux

Increase Tomcat Memory for Clustered JamfPro Web Apps in Linux

You may want to increase Tomcat memory for clustered JamfPro web apps. By default only 1Gb of memory is allocated to Tomcat. Increasing the memory can significantly improve performance. Normally you would use the database utility to change these settings, but in a clustered environment you have to change either the catalina.sh or setenv.sh scripts on Linux. (For macOS instructions click here.) It is important to check memory allocation for the web app after each update as…

Read More

What is Self Service for Mac? – for Eanes ISD

What is Self Service for Mac? – for Eanes ISD

Self Service is your one stop shop for software and utilities on your Mac. This application, sometimes referred to as the Eanes AppStore, is similar to the one on your iPad. With macOS, Self Service has additional capabilities and features to make your computing experience a happy one. To get started, simply follow the steps below. Click on the LaunchPad icon in your Dock (lower left hand corner of the screen).     Self Service…

Read More

Find Your Perfect MDM Partner – Resources for Mobile Device Management

Find Your Perfect MDM Partner – Resources for Mobile Device Management

MDM Resources for the presentation “The Dating Game: Find Your Perfect MDM Partner” This panel for TCEA and ISTE will feature veteran technology directors and MDM coordinators on the topic of Mobile Device Management in K-12 education. Each panelist uses a different vendor, uses MDM for varying degrees of complexity and scale, has different back ground experience, and is working in small to large schools. Apple’s IT and Deployment Site – Amazing resources here. Definitely…

Read More

Scaling Up MDM Architecture

Scaling Up MDM Architecture

It seems to be common sense that you should consider scaling up MDM architecture as your 1:1 grows. However, it took us a little longer than expected to move this direction. My shop currently uses the Casper Suite by JAMF Software. It does a really good job, but like anything, it gets hungry for more resources as it grows. We currently manage over 9,000 iOS devices and about 500 assorted MacBooks. Our MDM is running on…

Read More