3 Ways Apple Can Better Support K-12 IT Departments

3 Ways Apple Can Better Support K-12 IT Departments

Apple provides excellent support for education customers, including services like Apple School Manager, the Device Enrollment Program, Apple Professional Learning, new apps like SchoolWork, Apple Classroom on macOS, and even a ClassKit framework for developers. However, there are a few things they could do to improve support for K-12 IT departments. Identity Management Identity management is a significant factor in securing and deploying resources in enterprise environments including K-12 education. Though macOS devices can be bound to directory services, additional native support for LDAP, Active…

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9 macOS Security Features Protect Your Privacy and Data

9 macOS Security Features Protect Your Privacy and Data

What 9 macOS security features are unique to how Apple approaches security? The foundation of macOS is formed by integrated and secure software that protects critical system resources while sandboxing applications and other processes. As you read, be sure to check out the links to different Apple KBs to gain a deeper understanding of how these different macOS security features help keep your Mac, your privacy, and your data safe. 9 macOS security features include: • FileVault is a layer of encryption…

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Is NetInstall Dead in Future Releases of macOS? A Discussion for Edu IT

Is NetInstall Dead in Future Releases of macOS? A Discussion for Edu IT

Is NetInstall Dead in Future Releases of macOS? In a recent article, ScriptingOSX posted new features in the iMac Pro which verify observations from the MacAdmins community about the future of imaging Macs. This article is important for my Apple IT peeps advising schools and EdTechs. Summary Traditional imaging and now NetInstall imaging appears to be phased out on macOS systems with the new T2 processor (iMac Pro for now). Touchbar MacPros have the T1 processor. Hints that this is coming have been noticed in macOS changes…

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Having fun with MAU4 or How to Lose a Day of Productivity

Having fun with MAU4 or How to Lose a Day of Productivity

Having fun with MAU4 or How to Lose an Entire Day of Productivity | This post was inspired by a Slack conversation with Dr. Emily Kausalik. Like all good distractions, once she suggested the emoji idea 💡, work came to an immediate stop 🛑! The Microsoft Auto Updater 4 Beta (click here) is a great utility for macOS deployments using MS Office. It only updates changes to the binary which is a significant improvement over the current updater as the packages…

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macOS Security Update to StorageKit

macOS Security Update to StorageKit

macOS Security Update There is a macOS security update to StorageKit. This vulnerability was announced on the MacAdmins Slack earlier and has been addressed by Apple. See information below released by Apple Product Security. APPLE-SA-2017-10-05-1 macOS High Sierra 10.13 Supplemental Update macOS High Sierra 10.13 Supplemental Update is now available and addresses the following: StorageKit Available for: macOS High Sierra 10.13 Impact: A local attacker may gain access to an encrypted APFS volume Description: If a hint was set in Disk…

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Password Headaches (Part I)

Password Headaches (Part I)

  Reach for the Tylenol; which password did I use here again? Is this a site where I can answer security questions? Get a text message? Or do I have to reset completely? And – oh, no – if I have to reset completely, does it have to be utterly different from any one I’ve used in the last twelve months? How does a regular person go about solving the password puzzle? Is there even a solution? Experts recommend having passwords with 12-16+…

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Apple iWork Has Awesome New Features | Pages, Keynote, Numbers

Apple iWork Has Awesome New Features | Pages, Keynote, Numbers

Apple Pages, Keynote, Numbers Have Awesome New Features Apple has announced some awesome new features in Pages, Keynote and Numbers. The information below is copied from Apple’s recent update release notes. KEYNOTEWhat’s new in Keynote for Mac – Apple Supporthttps://support.apple.com/en-us/HT207247Keynote on the Mac App Storehttps://itunes.apple.com/us/app/keynote/id409183694?mt=12What’s New in Version 7.2• Enhance your presentations using a library of over 500 professionally drawn shapes• Reply to comments and join threaded conversations• New auto-correction and text replacement options save time while typing• Scroll anywhere with new pan and zoom options• Edit…

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Starting and Stopping Tomcat in macOS and Linux for JamfPro Server

Starting and Stopping Tomcat in macOS and Linux for JamfPro Server

Starting and Stopping Tomcat in macOS and Linux for JamfPro Server Starting and stopping Tomcat in macOS or Linux is an essential skill when using JamfPro servers, especially in a clustered environment. Knowing these commands and having them at your fingertips are important for administrators on these systems. You may want to bookmark this page or copy and paste these to your notes for easy access. On macOS: 1. Open Terminal on the JSS host server. 2. To unload the Tomcat web application process: sudo launchctl unload /Library/LaunchDaemons/com.jamfsoftware.tomcat.plist 3. To reload and launch the…

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Increase Tomcat Memory for Clustered Jamf Pro Web Apps in macOS

Increase Tomcat Memory for Clustered Jamf Pro Web Apps in macOS

You may want to increase Tomcat memory for clustered Jamf Pro web apps. By default only 1Gb of memory is allocated to Tomcat. Increasing the memory can significantly improve performance. Normally you would use the database utility to change these settings, but in a clustered environment you manually change the plist. (For Linux instructions click here.) These 6 steps have been compiled from documentation on JAMF-Nation. It is important to check memory allocation for the web app after each update…

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What is Self Service for Mac? – for Eanes ISD

What is Self Service for Mac? – for Eanes ISD

Self Service is your one stop shop for software and utilities on your Mac. This application, sometimes referred to as the Eanes AppStore, is similar to the one on your iPad. With macOS, Self Service has additional capabilities and features to make your computing experience a happy one. To get started, simply follow the steps below. Click on the LaunchPad icon in your Dock (lower left hand corner of the screen).     Self Service takes a few minutes to install after initially logging…

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